I am very disappointed in Dell.
I have always loved Dell products. I have purchased them for years but My recent experiences have been terrible.
A few months ago, I purchased a Dell XPS 8900 desktop (Intel Gen 6 Skylake Quad-Core i7-6700 processor 3.4GHz, 8gb DDR4 2133MHz RAM, 1TB HDD 7200RPM, NVIDIA GeForce 730 2GB. I bought this because I need a computer with some power.
Out of the box It had problems booting up and USB ports did not work. I returned It to Amazon. I bought another one and this time It not only had problems booting up but the DVD player didn't work. I returned it. but I wanted 2016 Dell Inspiron 17.3' Laptop, 6th Gen Intel Skylake Core i7-6500U up to 3.1GHz, full HD (1920x1080) Display, 8gb RAM, AMD Radeon R5 Graphics.
In three weeks I have spent over $200 on tech Support trying to get the machine to function at least as Well and the 9 year old Dell I keep for emergencies which still functions perfectly but is very limited in its capabilities.
So I am here this weekend unable to finish two projects that must be completed by Monday.
Standing screen display size | 17.3 Inches |
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Processor | 2.7 GHz core_i7 |
RAM | 8 GB DDR3 SDRAM |
Memory Speed | 3.1 GHz |
Hard Drive | 1 TB mechanical_hard_drive |
Graphics Coprocessor | Radeon |
Chipset Brand | AMD |
Card Description | Dedicated |
Wireless Type | 802.11ac |
Other Technical Details
Additional Information
Warranty & Support
Brand | Dell |
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Item model number | inspiron |
Hardware Platform | PC |
Operating System | Windows 10 Pro |
Item Weight | 6.2 pounds |
Product Dimensions | 17 x 10 x 1 Inches |
Item Dimensions LxWxH | 17 x 10 x 1 Inches |
Processor Brand | Intel |
Processor Count | 2 |
Computer Memory Type | DDR3 SDRAM |
Hard Drive Interface | Serial ATA |
Hard Drive Rotational Speed | 5400 RPM |
Power Source | Battery Powered |
Additional Information
ASIN | B0180MQD8M |
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Date First Available | November 15, 2015 |
Warranty & Support
Amazon.com Return Policy:You may Return any new computer purchased from Amazon.com that is 'dead on arrival,' arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test 'dead on arrival' returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
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